DirecciónCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
Hybrid Work Model
.Job Description
Position Purpose - Specialist in collection, legal and insolvencies
- Perform Hard Collection activities against key metrics (Cash collected, DSO, Aged Debt reduction, etc.) in line with objectives set for countries in portfolio. Hard Collection activities englobe areas of active customer contacting and chasing for payment as well as all Pre-Legal and Legal related administrative work)
- Ensure the exposure to bad debt stemming from accounts in portfolio is kept to a minimum.
Major/ Key Accountabilities
- Collaborate with 3rd party cash collection team and I2C Strategy Lead to achieve a reduction of debt in DCA Hold Back status.
- Ensure 3rd party cash collection team is working according to agreed process on accounts to be passed to DCA.
- Pro-actively manage own portfolio of accounts in DCA status, chasing customer payments by calling the responsible contacts, decision makers and/or process owners at the customer side to obtain payment or enough information to pass accounts to pre-legal or closure status in the agreed timeline.
- Escalate to Pre-Legal Team Leader any issue or case that get stuck.
- Collaborate with members of local business units to ensure a tight follow up on accounts in pre-legal status.
- Liaise between members of businesses, European Legal department and local lawyers in order to drive quicker decisions and actions in the pre-legal area. Achieve accounts are tackled and aged debt is either collected or cleaned in the agreed timeline.
- Cooperate with Pre-Legal Team Leader in increasing the awareness and engagement of the members of the local business units on hard collection processes (liaising with Legal, European CSO and Sales teams, local and central Finance teams).
- Manage insolvent accounts within pre-defined SLAs via established insolvency process.
- Communicate pro-actively with insolvency practitioner to deal with all administrative paperwork.
- Act as an advocate for best practice related to CHEP credit policy and Brambles Doubtful Debt policy.
- Proactively look for process improvement opportunities to further minimise CHEP’s exposure to risk.
- Collaborate with Pre-Legal Team Leader to develop reports to ameliorate control of accounts in Hard Collection.
- Participate or lead projects.
Qualification
- University degree or equivalent diploma
Experience
- Minimum of two years of experience dealing with accounts in hard collection status.
Skills & Knowledge
- Excellent verbal and written communication skills (English plus one other European language).
- Knowledge of Brambles Credit Policy, Doubtful Debt Provision Policy and Credit Management processes are beneficial.
- Understanding of CHEP Europe’s DCA, Pre-legal and Insolvency processes and ability to defend these when queried.
- Tenacity and ability to work under pressure.
- Positive attitude towards implementing change.
- Reliable and conscientious.
Languages
- Fluent English and German;
Preferred Education
BachelorsPreferred Level of Work Experience
3 - 5 yearsWe are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.
