Presales Solution Consultant, Risk Solutions

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ServiceNow is seeking a Governance, Risk, and Compliance advisory consultant. The GRC advisory will provide guidance and expertise to support customers with product and solution leadership during pre-sales engagements. The GRC advisory will participate in the acquisition and retention of customers by utilising world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of GRC on the ServiceNow SaaS platform. This is a hands-on solution architect who is capable of going wide and deep on solution delivery and solution positioning during sales cycles. In addition, the GRC advisory architect will work with professional services to ensure a customer is successfully implemented and value established during the sales cycle is actualised.

What you get to do in this role:

• Participation in opportunities with ServiceNow’s global strategic accounts.
• Provide subject matter mentoring and training to peers and other colleagues in the organisation.
• Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via Zoom.
• Generation of product demo scripts and scenarios and maintaining demonstration environment(s).
• Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
• Responding to Request for Information/Proposal documents.
• Partner with product management to stay current on product developments/releases.
• Supporting marketing events – user conferences, trade shows, webinars etc.
• Staying current on competitive analyses and understanding differentiators between the company and its competitors.
• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
• Act as the ServiceNow subject matter expert at Executive briefings / marketing events.
  

In order to be successful in this role, the ideal candidate needs:

• Strong pre-sales experience.
• Understanding of the sales process and be a trusted advisor for account representative and extended sales organisation.
• A Bachelor’s degree or equivalent training and 3-5 years of experience is required.
• 5+ years of experience in more than one of the following disciplines; operational risk management, enterprise risk management, business continuity and disaster recovery, vendor management, audit management, corporate compliance and policy management.
• Working knowledge of the GRC industry landscape, including vendors and tools, such as; RSA Archer, Metric Stream, IBM Open Pages, Modulo, Rsam, LockPath, or Agilliance.
• Practitioner experience working in a governance, risk, and compliance role, such as; external auditor, control owner, audit manager or internal audit.
• Experience working in a large government or corporate enterprise environment.
• The following industry certifications are helpful, but not required: GRCP, GRCA, CGEIT, CRISC or CISA.
• Ability to clearly articulate the power and value of the ServiceNow platform in terms familiar to a non-IT, GRC audience.
• Must have strong written and oral communication skills and be self-directed and independent.
• Fluent in Spanish and English

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.