DirecciónDescripción del empleo
What will you do with us?
The Sales Operations Analyst is responsible for monitoring our revenue KPIs and the actual performance of expected tasks within daily operations.
Such responsibilities include tracking business results and monitoring production KPIs concerning our CRM.
Reporting directly to our Revenue Operation Manager, the Sales Operation Specialist tasks include :
- Create automations related to Sales Operations processes on the Doctors segment to ensure maximal effectiveness and operational perfection both in our CRM and in other areas
- Gather and analyze data in order to understand problems and address them proactively
- Supervise KPIs, metrics and performance of local teams and provide actionable information and useful insights for team leaders and managers to improve productivity in all possible areas
- Train sales reps on the use of the CRM tool and the processes related
- Re-think processes, detect bottlenecks, and be in constant pursuit of improvements of automations, KPIs, and tools to increase efficiency.
- Stakeholder management and collaboration with team members and members of other departments
- Liaise with the Data Quality team to develop new tools enabling a smoother running of operations
- Liaise with global team to align processes with other countries
- Be the operational enabler to ensure leads are assigned and contacted promptly
- Take part of strategic projects to ensure their success and maximize business impact
Requisitos
You will be our fit if you :
- Have an undergraduate or masters degree (preferably in economics, statistics, business or related fields)
- Have 2 years or more of experience in sales, analytics, operations or other positions related to business development project management
- Speak Spanish & English fluently
- Have experience with CRM, Hubspot and / or Salesforce
- Know Excel like a pro
- Have analytical thinking and like creating reports
- Are good with numbers and people equally
- Excellent team working, interpersonal and communication skills
- Have huge ease of learning new tools & skills
- Proven analytical, evaluative, and problem-solving abilities
- Knowing SQL would be a plus
- Knowing Datastudio would be a plus
- Coaching knowledge would be a plus
Información adicional
Benefits
Competitive salary adequate to your experience and skills
Private health plan.
- Hybrid model work
- Access to hundreds of gyms in Barcelona for a symbolic fee in collaboration with Andjoy.
- Unlimited access to the Ifeel emotional wellness tool.
Free English classes
Share options plan after 6 months working with us.
23 free paid days.
Day off on your birthday, so you can enjoy it as you like!
A career in an ambitious and fast-growing company
Autonomy and impact on what you do
Learning from some of the best people in the industry
And lots of data to analyze!
Last, but most important : an amazing team that will welcome and support you along the way!
