DirecciónDo you have solid experience as a Customer Service Representative? Are you interested in the manufacturing industry? Do you speak full professional German?
Then this is the job role for you!
We are currently looking for a Customer Service Representative to join a globally recognized manufacturing company. In this role, you will engage directly with customers and manage various tasks such as order process, logistics, and Customer Service.
Your job will also be to ensure a smooth workflow, while keeping an eye on maintaining data precision and quality!
Tasks
- Create and maintain strong customer relationships by high level service for both internal and external clients, while ensuring precise order processing through multiple channels
- Manage the entire order fulfillment cycle, from sales entry to customer satisfaction and answer queries that occure during the process
- Proactively engage with customers and internal stakeholders
- Optimize service performance, solve complex order and inventory issues
- Handle import / export, shipping and other necessary documentation
- Maintaince of customer and material data within your scope
Requirements
- Degree in Supply Chain Management or Business Management or similar experience within customer focussed organizations
- Full professional level of German and English
- 4 to 5 years of experience in Customer Service, preferably on a manufacturing sector
- Proficiency in SAP Sales and Distribution (SD) module, including order management, pricing, and billing. Further SAP Modules such as MM, PP of additional benefit
- Teamwork and good communication skills are key
Benefits
Competitive salary
Hybrid working model
Parking at the office
Pension plan
International environment
Step 1 : Interview with us to get to know you better
Step 2 : Interview with the hiring manager
Step 3 : Interview with HR
Babel Profiles is a boutique Recruitment Agency based in the heart of Barcelona and we work with amazing brands and support them in finding the perfect candidates / employees.
We are very people-oriented and have a close and informal style. We like to spend time getting to know our candidates and recognizing their skills and competencies in order to help them find the perfect job.
