DirecciónTechnical Trainer Specialist - Lynx Country: Spain
Lynx Financial Crime Tech is looking for a Technical Trainer based in our Madrid office.
WHY YOU SHOULD CONSIDER THIS OPPORTUNITY
At Santander () we are key players in the transformation of the financial sector. Do you want to join us?
Lynx Financial Crime Tech S.A . We are an AI-driven software company specializing in detecting and predicting behavioral patterns. Led by industry experts and academics, we develop and implement cutting-edge, self-learning AI technologies. Our platform excels in low latency transaction processing technologies and is available both on-premise and on the cloud.
We prioritize VISION , AGILITY, and SPEED to provide outstanding customer experiences and have built long-lasting, trustworthy relationships with some of the top financial institutions, fintech's, and commercial enterprises worldwide.
WHAT YOU WILL BE DOING
Lynx is evolving to enable the company to scale up to reach more opportunities, customers, and partners. The Technical Trainer is a key role as part in Lynx’s evolution to enable highly performing knowledgeable and relevant teams. We need someone like you to design and build an a relevant partner certification program and again will play a key role in enabling our partner network, further allowing Lynx to scale.
Also, the Technical Trainer will be working with the development team in Lynx to understand the product to a deep level, and align with the development and product management team to stay ahead of new product features and update the courses accordingly.
As Technical Trainer , you will be responsible for:
Delivers educational programs and activities for customers and other areas as needed, to ensure they are professionally trained on the full Lynx portfolio
Delivers virtual training programs to continue to develop customer skills with the product ensuring adoption and high product value.
Delivers relevant training courses as part of the sales and marketing enablement for technical and business sales and marketing people.
Delivers relevant training courses for continuous product development as part of the new product introduction program
Deliver partner enablement program and certification pathway
Deliver technical training courses for professional services and support as part of our accelerated time to value objective and emphatic support.
Deliver a training schedule for internal staff to stay relevant with the products and encourage participation.
Identify, define, review and report on relevant metrics to determine the performance of the training programs.
EXPERIENCE
3+ years of experience in a similar position
EDUCATION
Engineering or similar
SKILLS & KNOWLEDGE
Understanding of relational and in-memory databases, web services, API’s, integration layers
Able to deploy a fraud or equivalent solution
Able to build relevant training environments
Able to build virtual training modules
Fraud solution and AML solution understanding a plus
Knowledge of Fraud &AML business
Spanish and fluency in English
Strong teaching and mentoring experience.
ITIL knowledge
Desire to stay relevant and continuously learn of new training techniques
If you want to know more about us, visit our website:
