DirecciónWe help the world run better
SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion.
The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products.
Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.
SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values : Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.
A Digital Solution Advisor is a customer-facing role mapping product capabilities to requirements of prospects to support the selling of solutions and services.
This role serves as domain expert and spokesperson for designated solutions or product segments. They are primarily responsible for pipeline growth, deal support, market development, development of content for solution-based training as well as references for additional market penetration.
Key Responsabilities and Competencies :
These are some of the responsibilities you will have :
Area 1 : Deal Support
The Digital Solution Advisor Specialist is instrumental in elevating SAP's presence and impact in potential customer engagements.
Their primary responsibility lies in not only executing presales presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions, especially to high-level executives.
By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solutions.
They will maintain and curate an asset library for efficient, low-touch transaction processes. Beyond the initial presentations, they will be leading discovery sessions with potential clients, ensuring that SAP's offerings align with their unique requirements.
Their intermediate knowledge of SAP solutions, backed by relevant customer success stories, will cement your credibility in the field.
With expertise in virtual tools like the SAP Virtual Studio and OBS technology, they will ensure impactful remote presentations.
As a specialist, they will have a hand in shaping customer roadmaps for their transition to Cloud environments and provide vital support in RFx completion.
Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations
Area 2 : Demand Generation
A Digital Solution Advisor Specialist will play a role in our demand generation efforts. With an intermediate grasp of solution knowledge, they are trusted to enhance and refine content that speaks directly to our prospective clients.
Collaborating closely with our DG & marketing teams, their insights will help craft targeted content that resonates with the needs and aspirations of our audience.
Their proficiency ensures that our outreach is both relevant and compelling.
Area 3 : Digital Content
They will actively contribute to the development and refinement of digital content tailored for customer-facing scenarios.
By incorporating intermediate-level insights and product nuances, they will enhance the depth and relevance of the content for our audience.
Sales Enablement :
A Digital Solution Advisor Specialist delves deeper into sales enablement, actively participating in the creation and refinement of training materials.
Their understanding of SAP products allows them to help sales teams navigate through complex features, ensuring they're well-prepared to address customer inquiries.
Experience and Language Requirements
- Bachelor's degree (or equivalent) in computer science or computer engineering is required.
- Prior experience and professional expertise in software development, integration platforms and / or AI technologies.
- Minimum 2 years of experience in consulting and / or presales with SAP Business Technology Platform OR minimum of 4 years professional experience in similar technology stacks.
- Sound experience in SAP Full stack with S / 4HANA implementations or extensions / integrations with BTP
- Sound experience in cloud environments (AWS / Azure / GCP), Docker and Kubernetes
- Confident with topics like Cloud in the B2B environment, Hosted Services, and SaaS / PaaS models, cloud-based commerce / business networks
- Good Knowledge of BTP and various services.
- Conversational fluency in English and Italian . Spanish is a plus.
