DirecciónDavid Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a Flemish-speaking customer-facing Cloud Account Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales.
Position: Account Manager
Location: On-site
Employment type: Full-time
Remuneration: Base salary + performance bonus
DUTIES AND RESPONSIBILITIES:
- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise
- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies
- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies
- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers
- Collect feedback from customers and articulate it back to the business: “Voice of customer”
REQUIREMENTS:
- Native or proficient Flemish and fluent English
- Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience
- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.
- Experience working with or selling Cloud similar solutions are a plus
- Microsoft Fundamentals certification on Cloud products is nice to have
OFFER:
- Attractive remuneration with capped sales bonuses
- Working with a big name in the Cloud industry and gaining specialization in it
- Work from Monday to Thursday 9 AM - 5.30 PM, and on Fridays from 9 AM - 4.30 PM
- Office by the beach in Benalmadena
- Spanish lessons
- Indefinido contract
- Meal cards
- International team
- Stimulating environment
- Many opportunities for growth within the company
