Dutch-Speaking Customer Service Representative In Barcelona

Description :

One of our clients is looking for a customer friendly and enthusiastic Customer Representative to work for the Dutch market in the Beautiful city of Barcelona!

The role

• Providing accurate information to our customers
• Logging of and following up on requests or incidences
• Ensuring the highest level of Customer Satisfaction Surveys Scores
• Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)
• Capturing of all required data elements in CRM as required by client's training, policies and procedures

Requirements : Requirements

Requirements

• Native level of Dutch and fluent in English
• Excellent communication skills in a variety of customer facing situations.
• Good team player with drive for success.
• Previous experience in similar position is a plus

Offer : What is offered

What is offered

• Full-time (39 hours / week) and long-term contract
• Schedule : From Monday to Friday 09 : 00 - 18 : 00
• Salary : 20000 Euros gross / year + up to 2000 Euros gross / year in bonus
• Opportunity to join an international team
• Internal Development Program
• The possibility to work from home anywhere in Spain

About us

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent.

Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.

Skills / Customer Service,Dutch,Great People Skills