At Vueling , we love things to happen. We always try to go one step further and do it better. More than a job it's a way of life.
That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.
We are one of Europe’s leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
Job Purpose
The purpose of this position is to support the sales team in managing administrative tasks (contracts management, travel agencies information etc ).
This role is also to be the bridge between the Sales team and other departments with the objective to give the best services to partners (agencies, tour-operators, OTAs etc.).
Main Accountabilities
- Giving the support to the Sales team to manage regular requests from agencies (technical issues, product requests, invoices, etc ).
- Controlling promotional actions budget ( otros costes comerciales )..
- Applying the procedures and the policies defined to solve any situation.
- Ensuring the operational management of tour-operation and charters.
Main Responsibilities - Tasks
- Management of TTOO allotment : contract creation, bookings, releases, passenger name list, changes, special requests, ancillaries and payments.
- Management of partners requests sent to Indoor Sales inbox mail.
- Preparation and follow up of the full contracting process for tour-operating allotments, specific actions, and coordination with Legal.
- Management of promovueling .
- Create the PO’s & Needs derived of promotional / commercial activity and monitor otros costes comerciales budget.
Main Relationships
- Internally with Sales teams, Sales processes and effectiveness area, Legal Department, Revenue Management, Distribution area, Network and Operations, Finance and Customer Services.
- Externally with partners (agencies, OTAs, tour-operators, airports etc.)
Education
- Diploma or bachelor's degree in Economics, Sales or Tourism.
- Experience in airlines or in an agency.
Competencies
- Teamwork qualities
- Autonomy and agility finding solutions.
- Organized and comfortable working in a rapidly changing and demanding environment.
- Solid understanding of airline selling processes.
- Strong interest in the airline industry.
Languages
- English : B2
- Spanish : fluent
- Italian, French or German is a plus
Other
- Office 365 (Excel)
- Knowledge of Navitaire
- Knowledge of GDS is a plus
Unlock the power of join us
Every single person who works with us is unique. And we want your experience of working at Vueling to be just as unique. Our employee value proposition and benefits include staff travel, discounts, flexible working model and much more! Want to learn more? Click here .
Our Culture
We thrive on teamwork and collaboration . Joining our team means being part of a cohesive unit that works together, shares knowledge, and supports each other.
Our positive working atmosphere is unique to us and essential to our productivity and growth. You'll be surrounded by like-minded dynamic professionals.
We are passionate about what we do : Connecting People and Places! Learn more about our Mission, Vision & Values .
Our Recruitment Process
Your experience as a candidate is key for us. We firmly believe that understanding our process will alleviate anxiety and ignite your passion for this extraordinary experience! Take a closer look at how our process works .