Junior Accountant With English

Work with the OTC team to understand and document customer invoicing needs.
* Associate will support not only the region assigned, but also overall Billing and Disputes if needed
* Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.
* Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant
* Establishes and keeps good relationship with other teams. A team player.
* Ensures accurate and timely account set-up and updates to enable billing, communication, and service quality
* Responsible for generating accurate and timely invoices, credit notes if applicable for customers.
* Monitors billing transactions and sending of the invoices.
* Coordinates and attends to the clients and customers disputes, coordinates with the local teams and other departments if needed and ensures escalations are properly handled in a customer friendly manner
* Responsible of dunning process and bad debt management
* Ensures quality customer interaction while improving the satisfaction. * 2-4 years of experience in Order to Cash, Billing and Collections or Customer service
* Open to work in international environments
* Working knowledge of OtC processes
* English as business language and local language to support the region
* Excellent interpersonal skills with the ability to influence and develop relations at all levels
* Flexibility and ownership
* Team player in an multi cultural environment
* High degree of orientation in customer service
* Good negotiation skills
* High School, Vocational Certificate, Post Secondary Diploma
* Familiar with Excel