Osh Admin Team Leader

ABOUT THE JOB

• Supporting the OSH Hub Manager in all Intercruises related admin tasks
• Lead a virtual team of direct reports ensuring efficient and effective processes are executed and generate collaboration and coordination within the team.
• Responsible for verifying costs and sales, raising any anomalies prior to invoice being issued.
• Ensure there is consistency in our processes so that standard requirements for all cruise clients are maintained for all ports in assigned countries.
• Where necessary upload service information on client IMS platforms.
• Collate invoice back up according to criteria outlined for each cruise line.
• Collaborate with operation hubs and destination teams to ensure Intercruises processes are followed in line with company guidelines.
• Ensure deadlines are met for invoice submission as per internal process and cruise line contractual conditions.
• Providing support to Finance teams for monthly accruals.
• Assist in supporting similar administration tasks for other business units as and when necessary.
• Manage billing incident queries from TGBS O2C Team and clients.
• Effective communication skills to manage and motivate a team.

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