We want to get onboard a Sales Manager, will be responsible for contributing to the developing business in the Customer Service market, supporting current customers, exploiting market opportunities and creating demand.
Contacts internal/external.
- Internal:
- Bid factory for bid preparation
- BU CS (HQ and Local) to be familiar with systems and solutions.
- Engineering, Procurement, BA, etc.
- External customers:
- Customers based on the region: Public Administration, state owned companies, civil construction private companies and project integrators companies
- Partners, Consortiums and Competitors, suppliers.
Main Responsibilities
- Customer interface
- Acts as the main interface between the customer and Siemens Rail Automation, providing the support needed to address customer issues.
- Responsible for developing a network of relationships within the national railways, governments at national, regional and local level, and regional private sector investors.
- Establishes and maintains relationships with customers and suppliers to identify opportunities for delivery of CS portfolio to meet or exceed customer expectations.
- Establish commercial agreements with appropriate partners that may be required (e.g. installation partners) from time to time.
- Manages the relationship with people who lead projects supporting the company-customer relationship, ensuring customer satisfaction.
- Manage the relationship with the Sales Manager of other BU’s for proper coordination and business development.
Sales management- Provides feedback to Sales Head, other departments as well as Headquarters about relevant facts and events in the Market including customer´s trends and strategies, customer feedback for the company, competition, upcoming bids and projects, technology evolution, etc.
- Develops markets by analyzing their potential, defining successful markets entry strategies for new systems/products, gathering all relevant information on markets upcoming tenders.
- Elaborates strategic plans to develop the business.
- Steering of Sales activities; building lasting customer relationships in cooperation with other areas.
- Prospects relationships with other market players such as partners, competitors, subcontractors, etc. to establish Sales and Commercial strategies to face the market tenders and requirements.
- Manages the overall bid process for tenders in the Region and International, helping with the pricing decisions and supporting processes, etc.
- Follows up the Sales results and analyzing the deviation from plans using company CRM and tools.
- Represents the company in forums, events and associations when needed.
Collaboration with other teams- Collaborates with multiple employees in the Sales team, typically several levels of managers, across one or more major functional areas, groups and/or operations.
- Develops a fluent and collaborative relationship with the Bid team and BA to build high quality and timely tenders.
- Supports the Procurement Department and Project Management Department during the first stages of new contracts.
Continuous improvement- Commitment to develop expertise and knowledge by applying improvements on standards, systems and processes within Sales Management.
Expertise
- Functional
- Experience in Sales an Bidding Processes in Railway Signaling Sector.
- Detailed knowledge of key players within the organization including: Project Management, Application Engineering, R&D, Procurement and Business Administration.
- Hands on management of cost estimation tools, and KPIs controlling.
- Demonstrates advanced management skills, motivation and performance management.
Technological- Valuable technical knowledge of Westrace I/L, ERTMS, CBTC and Rail 9000 Control Center, including architectures, functionality and performance.
- Broad technical knowledge in Rail Automation competitor´s systems and components.
- Other
- Proficient spoken and written English.
- Excellent communication and negotiation skills.
- Travel required.
- Business experience
- At least 3 years business experience gained in technical and sales departments within an Railways Industry
Organizational experience- At least 3 years of experience in managing and leading groups directly or indirectly, with interaction with multiple business partners.
Education- Bachelor´s Degree in Engineering.
- Spanish & Englihs proficiency
Soft Skills & Competences
- Customer Focus
- Organizational Agility
- Drive for Results
- Strategic Agility
- Managing vision and purpose
- Innovation
- Dealing with Ambiguity
- Engage people
- Managerial Courage
- Develop for the future
If we all thought the same, we would never think of anything new! That’s why we recruit great minds from all walks of life. We recognise that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation. Flexibility is our main benefit. We combine remote and presence work because work-life balance and wellbeing are essential for our teams. We are convinced that stay at home allow us to focus on activities that need more time for concentration and being at the office enhance our creativity collaborating and learning from others.
Siemens aboga por la igualdad de oportunidades entre mujeres y hombres, así como en la Diversidad como fuente de creatividad e innovación. Contar con diferentes tipos de talento y de experiencias nos hace ser más competitivos y estar mejor preparados para responder con éxito a las demandas de la Sociedad. Por ello, valoramos a las candidatas y a los candidatos que reflejen la Diversidad que disfrutamos en nuestra Compañía y animamos la cobertura de puestos por mujeres y hombres en ocupaciones que se encuentren subrepresentadas.
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Organization: Siemens Mobility
Company: SIEMENS MOBILITY, S.L.U.
Experience Level: Mid-level Professional
Full / Part time: Full-time