Associate Field Service Engineer

JOB DESCRIPTION

Associate Field Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Service Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service.
In this role you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves approximately {90} of days of mainly domestic and some international travel, as you will be providing hands-on assistance at customer sites.

This position reports to

Service Operations Manager

Your responsibilities

• Performing service tasks like installation and commissioning of generator protections (ABB), Synchrotacts or excitation systems (UNITROL), identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
• Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
• Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions
• Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
• Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
• Identifying opportunities to develop new service applications, equipment and methods

Your background

• +3 years of experience in service or engineering , working as commissioning engineer with ABB generator/transformer protections or ABB excitation systems (UNITROL)
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sector
• Knowledge of PCM600 for protection systems or Control Builder for excitation systems
• Ability to travel to mainly domestic and some international sites
• Proven leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skills
• A engineering degree in electrical or power electronic
• Proficient in Spanish and advance level of English
• Current valid work permit

Benefits

• Wellbeing program
• Employee Share Acquisition Plan
• Flexible work practices
• Meal allowance

More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.

Work model: hybrid #LI-hybrid

Publication ID: ES90462207_E1

Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.
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