DirecciónBusiness Analyst – Madrid, Spain
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
We are looking for a Business Analyst in Madrid, with global focus to work closely with our Product Owners and Development Squads, Product Managers and Solera country stakeholders, to deliver state-of-the-art automotive claim software products to our customers. Your role will be focused on Repair Science and Artificial Intelligence, closely collaborating with the Data Science and the Engineering teams.
What You’ll Do
- Collaborate with global product and client servicing teams to help shape the research and client consulting across assigned products.
- Collaborate closely with Product Managers and Product Owners to refine and define new and existing features.
- Analyze product performance with Data Analytics and share findings with the product team
- Collaborate closely with Development and QA team to ensure that products are developed as define.
- Help Product Managers and Product Owners to understand market requirements for the claims business, identify GAPS in claims management features among Solera products (global and local products) and collaborate to write product requirements.
- Analyse different markets and participate on GAP analysis processes in order to help on implementing Solera’s Global Claims Platform in other countries.
- Create compelling documentation to support business value proposition of existing products, new products and features.
- Create and support delivery of white papers, discussion papers and client case studies.
- Stay up to date on the latest technology and customer trends in a global landscape.
- Work with dev teams, product owners and product managers to develop and document a clear understanding of the business process and how our clients operate.
- Maintain an excellent and in-depth level of understanding on the assigned products.
- Maintain a good level of understanding of technology used on assigned products.
- Analyzing stakeholder’s needs and conduct brainstorming sessions to get exact requirements
What You’ll Bring
The ideal candidate for this IT Business Analyst role is one who has proven experience for supporting business
in a complex global environment giving advice and guidance on IT/Business related matters.
- At least 3 years of business analyst experience (preferably B2B software)
- Strong written and communication skills in English. Additional languages can be a plus (i.e. French)
- Problem-solving and analytical skills to identify opportunities and pain-points through data and customers/stakeholders’ insights.
- Excellent communication and team skills. Can communicate requirements and goals efficiently to the teams involved, executives and costumers.
- Demonstrated aptitude and willingness to understand detailed product information, processes, workflows and features.
- Proficient with Agile (Scrum/Kanban) Software Development frameworks
- Web applications awareness in order to effectively manage requirements and features
- Requires a BSc/MSc degree in Computer Science or equivalent (software engineering)
- Experience on insurance or automotive sector will be a plus.
- Drive to succeed in an ever-changing work environment for a complex industry. Strong desire to achieve the right customer experience across the platform, using Solera principles to influence peers to deliver on our commitment to excellence.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
