As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.
Reports to the Restaurant Manager.
Your day-to-day:
- Support the Restaurant Manager in any required task.
- Manage reservations control including individual and group requests.
- Be the link between R&B operations and S&M team.
- Implement greeting standards throughout R&B departments.
- Train staff on reservation handling.
- Liaise with Chef to keep all R&B menus clean and up to date.
- Assist R&B teams in their specific duties.
- Ensure service and other standards according to SOPs are adhered to.
- Ensure cash handling procedures are followed and all paper stock items are managed.
- Ensure correct closing day procedures are followed.
- Prepare welcome package for all new R&B team members.
- Keep all training manuals up to date.
What we need from you:
- 1+ years’ experience working within hotel/restaurant.
- Must be fluent in local language and English, additional languages will be highly valuable.
- Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
What to expect from us:
- Competitive salary.
- Discounted international room rates.
- *Employee recognition programmes.
- Training programmes and access to IHG’s training tool.
- Uniform and laundry.