Hola! Are you tech-savvy with a passion for customer service? Are you fluent in Spanish and eager to work remotely from the sunny city of Barcelona?
Then we've got an exciting opportunity for you! We're on the lookout for a Spanish speaking service desk systems specialist to join our thriving customer service sector.
Role Description
Your daily duties will be a mix of fun, challenge, and a lot of impact! You'll be taking care of our service desk system, ensuring it runs smoothly and efficiently, helping our customers get the best service possible.
You'll troubleshoot, fix issues, and provide technical support to our clients. You'll also be working on system enhancements and process improvements, making sure our service desk is always top-notch.
Remember, your work will be key in helping us deliver the excellent customer service we promise!
Company Description
We're a new-age company, thriving in the customer service industry. Working remotely is in our DNA, and we believe it brings out the best in our employees.
Our culture is all about being supportive, innovative, and driven. We're all about taking on new challenges and constantly learning.
Our sector focuses on putting the customer first and providing top-notch service at all times.
Requirements
- Fluency in Spanish and English
- Proven experience in system administration or related field
- Strong technical skills and problem-solving abilities
- Excellent communication skills and customer service orientation
- Ability to work remotely and independently
What We Offer
- A competitive salary range that recognizes your skills and experience
- Flexible work hours to suit your lifestyle
- An opportunity to work remotely from Barcelona, or anywhere else you fancy
- Professional development opportunities to help you grow and progress in your career
- Comprehensive benefits package including health insurance, paid time off, and more
Recruitment Process
Our recruitment process is as exciting as the job itself! Here's how it goes :
- Round 1 : Initial screening of your application
- Round 2 : Video interview to get to know you better
- Round 3 : Technical assessment to test your skills
- Final Round : Meeting with our leadership team
So, are you ready to take on this exciting opportunity? Don't wait! Apply now using our application form and let's start this amazing journey together.
We can't wait to hear from you!