DirecciónIf you are looking for a new challenge where you will be able to thrive in a fast-paced environment that truly values people’s lives, then keep reading!
Our client is a major customer service BPO provider, known as one of the fastest and most professional companies in the sector.
They are looking for a hands-on Talent Acquisition Manager to play a pivotal role in driving their hiring strategy across several markets and overseeing all aspects of attracting, sourcing, recruiting and retaining high-quality talent to meet the company’s business objectives.
You would be a great fit if you are a team player with great communication skills and a proven track record of implementing TA strategies in the BPO sector.
Don’t miss out on this opportunity, apply now!
Tasks
- Develop and execute a comprehensive Talent Acquisition strategy aligned with the company's growth objectives, establishing and monitoring KPIs and metrics to measure its success
- Lead, mentor and manage a team of 6 recruiters
- Explore, implement, and optimize recruitment processes to ensure efficiency, effectiveness, and to create a positive candidate experience
- Design and implement sourcing strategies to identify and attract qualified candidates through various channels
- Collaborate with Ops managers to understand their staffing needs, develop job descriptions, and establish hiring criteria
- Contribute to enhancing the employer brand, making the organization an attractive choice for top talent
- Manage the TA budget, ensuring cost-effective recruitment strategies
- Ensure compliance with relevant labour laws and regulations in all aspects of the recruitment process
- Contribute to succession planning efforts by identifying and developing internal talent and incorporating diversity and inclusion initiatives
- Stay informed about industry trends, salary benchmarks, and competitor activities to maintain competitiveness in Talent Acquisition
Requirements
- Full professional level of Dutch or German or French or Nordics (Swedish, Danish, Norwegian)
- Full professional level of English
- 5+ years of proven experience in recruitment and Talent Acquisition, ideally within the BPO sector
- Solid experience in managing and leading a recruitment team effectively
- Understanding and experience of the BPO industry, including its trends, challenges, best practices, cultural fit, and required roles
- Direct knowledge in shaping and delivering effective short and long-term recruitment strategies, sourcing methods, and retention initiatives
- Awareness of labour laws and regulations related to recruitment, ensuring the organization complies with legal requirements
- You are a team player, with a humble and positive mindset, and stellar communication and interpersonal skills to interact with stakeholders, team members, and candidates
- You can adapt easily to the industry dynamics, and be flexible in adjusting the strategy accordingly to business needs
- You are a problem solver and an out-of-the-box thinker to keep optimizing the recruitment processes
Benefits
Competitive salary
Hybrid model (2-3 days at the office)
Flexible working hours
29 days of vacation per year
EU remote work
Flexible remuneration plan (health insurance, ticket restaurant, etc)
Mental health app
International, open-minded and united team
Step 1 : Interview with our Recruiter to get to know you better
Step 2 : Interview with HR team (Head of People and People & Talent Coordinator)
Step 3 : Interview with the Managing Director
Babel Profiles is a boutique Recruitment Agency based in the heart of Barcelona and we work with amazing brands and support them in finding the perfect candidates / employees.
We are very people-oriented and have a close and informal style. We like to spend time getting to know our candidates and recognizing their skills and competencies in order to help them find the perfect job.
