DirecciónDESCRIPCIÓN DE LA OFERTA
We are looking for an English-speaking Customer oriented and Result driven candidate to join our Account Management Team.
As an Account Manager at TravelPerk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts.
In this role you will be responsible for a portfolio of mid-market accounts. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.
What you will do :
- Own a portfolio of SMB Customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
- Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer spends their entire Travel Budget on the TK platform
- Identify growth opportunities and develop your portfolio by adding new business opportunities
- Be an expert on the portfolio of TravelPerk products in order to meet & exceed quarterly targets of Up / Cross-selling
- Develop strong relationships with your clients that will lead to positive referral business
- Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
- Leverage data analytics and provide key clients with regular business reviews and presentations
- Act as a key contact between the internal TravelPerk Teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
- Effectively prioritize your time and energy depending on customer type & size in order to maximize impact on business
What you need to have :
- Native level of Spanish
- Perfect written and spoken English. Professional proficiency in other languages will be a huge plus.
- Previous experience in Account Management (min. 1 year)
- Outstanding presentation & communication skills and the ability to build deep relationships
- Great prioritization and time management skills
- Result oriented mindset while keeping customer satisfaction as your top priority
- Great ability to analyze and translate data for your customers
What do we offer?
- Competitive compensation including equity in the company.
- 24 vacation days per year in Spain
- Flexibility to work from home most of the time
- Health perks, including private health cover in Spain
- Flexible compensation plan" to help you diversify and increase the net salary
Hace más de 30 días
