DirecciónClient Service Executive Inwards (German Speaker) Importante empresa multinacional
Importante empresa internacional de seguros
- Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines.
- Build strong relationships with Underwriters, Clients, Brokers, Company Offices and other external parties, become the main focal and contact point for all service matters relating to their accounts.
- Supporting Company business development and client relationship activities.
- Account handling and supporting Global Client Service Executive's and Underwriters on relevant account activities.
- Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department.
- Make sure that Company Service Standards are met and, if possible, exceeded in the implementation of Global Programmes.
- To work within the framework of Company ethical and service standards
- Native or advanced level in German
- Professional language skills in English.
- Working experience within the Insurance Industry is desirable.
Previous experience of servicing multinational insurance projects is preferred.
- Competent in Microsoft Office especially Excel.
- Strong customer service skills and customer centric attitude, as well as attention to detail and the desire to deliver and improve quality.
- Problem resolution and decision-making skills.
- Ability to work in a team environment as well as on own initiative.
- 12 moth temporary contract with potential of converting into a permanent one.
- 29 days of vacation a year
- 2 days working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Life and accident insurance
- Meal allowance
- Pension plan
- Flexible compensation scheme
- Gympass
- Employee assistance program
- Comprehensive Learning & Development offer
Hace 8 horas
