1. Manage relationship with partners and key sellers to propose tailored solutions2. Manage seller’s lifecycle from onboarding to maturity, adapting sellers to Alibaba.
com tools and marketing functions to increase retention in platform3. Provide technical trainings and become an expert of Alibaba.
com both for sellers and partners4. Support sellers & partners for critical troubleshooting and be the point of contact to partners in terms of technical needs5.
Be the voice of customers to product teams to localize and optimize product, service and user experience6. Help partners for upselling advanced services and promote ads consumption on Alibaba.
com 7. Be the point of contact between seller, partner & Central teams