DirecciónJob Name :Customer Sales and Support Specialist Job Type : Permanent Country : Spain City : State : FL Languages : URL : https : / / www.
asikcloud.com / External / Candidates Ext.aspx? jobid 56972
Customer Sales and Support Specialist
From SGF GLOBAL we are looking for a person to work in a Company wich Automation makes individuals work less while being more productive.
Since 2021, has been on a mission to deliver smart automation solutions allowing companies to reach their target groups in a more efficient way.
With an arsenal of awesome services that span bulk communications through SMS, VMS, Email, lead generation, automated flows and more, helps more than 300 companies to get more from their operations.
As we continue our growth, we believe that two things are essential to continuing our success : our people and our culture.
We want brilliant people who love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About The Role
As a Customer Sales and Support Specialist, you will have the opportunity to advise our customers on the usage of solutions.
You will work directly with the most interesting and demanding customers to efficiently identify, solve, escalate, and advise them on their questions and concerns.
Your excellent verbal and written communication skills will allow you to build a trusty environment for our customers promoting an increase in share of wallet.
What You'll Need
- Bachelor-level degree required
- 1+ years of experience working with customer support or working in Telco-related business areas.
- Bilingual / native / fluent in English and European Portuguese is required.
- Bilingual / native / fluent in Spanish is good to have.
- Outstanding written and oral communication skills
- Ability to understand and articulate the business impact of technical decisions.
Demonstrated ability to adapt to new technologies and learn quickly.
