The Offer
Work alongside & learn from best in class talent
The Job
You will be responsible for :
- Handling chats and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
The Profile
- You have at least 1 year of experience in a Customer Service role, ideally within the IT Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are adaptable and thrive in changing environments
The Employer
Our client is a modern, mobile-optimized website builder that’s extremely easy to use. Our client mission is to give everyone the power to unleash their individuality.