It Ism Specialist - Senior Network And Infrastructure Specialist

As a Senior Network and Infrastructure Specialist you will be responsible for the planning, design, construction, and support of the IT and Network Infrastructures (LAN/WAN/WLAN) for multiple sites.

Main responsibilities:

- Manage DHL suppliers (Network, Telephony, RF terminals, Printers, etc..) to perform their work on time and according to the agreed SLAs and quality.                                          

- Manage and lead the Local Network team to properly perform their responsibilities.

- Support IT projects where networks are involved.                                                       

- Developing high-quality design documents and blueprints for Network infrastructure. (Good knowledge in Microsoft Visio is a must)                                                     

-Ensure the network resilience, service sustainability, and recovery time objective are well-defined and met for all designs delivered.                                                                    

-Manage the technical proposals for RFP/Tenders required for new, renewal, or evolution of technologies.                                                                                                  

-Participate in technical discussions to drive consensus for incident management, network designs, clarification of doubts, etc…"                                                                                                       

- Supervise in person, when necessary, the implementation of new networks or the resolution of incidents.                                                                                             

- Manage and maintain operational data closet elements including racks, patch panels, UPS, cabling, etc.                                                                                                             

- Work in the reactive support, implementation, and maintenance for all IT and Network and Infrastructure solutions in new and existing projects.                                                      

- Be responsible for the implementation of standards and procedures to ensure the Network and IT services meet or exceed the agreed SLAs.                                                                                        

- Implement in Iberia DPDHL group policies, procedures, and initiatives regarding Network and Infrastructure services.                                                                                  

- Work in preparing budgets and technical descriptions of new infrastructure projects, as well as existing ones for acquiring new equipment, products, or services.                                                                                                                           

- Contribute to the team in the audit process, analyzing possible non-conformities and establishing action plans to respond to them.

Requirements:

- ITIL Process-oriented person with an Office 365 background.                                                                                                                                        

- Minimum 5-8 years of experience in IT and Communications Infrastructure implementation projects working with international teams, preferably in the logistics or supply chain sector.

- Duties may require traveling within Spain and Portugal.

- Languages: English High level.

- Ability to work across multiple projects and provide written/verbal status updates on each project regularly.                                                                                                          

- Strong Knowledge of electrical (UPS, Racks, Cabling, etc.)

- Strong knowledge of WIFI technologies mainly Cisco (other manufacturers will be considered) and  4G/5G technologies.

- Strong knowledge of high-end wide-area networking technologies including MPLS, VPN, SDWAN, Broadband, Blue Wireless, DIBA, FTTH, etc…

- Knowledge of security infrastructure technologies (Cisco, Checkpoint, IPSec, Fortinet, PulseSecure, Fortinet Firewalls, etc.)                                                                         

- Knowledge and understanding of Network management and application analysis tools are required (Zabbix, SolarWinds, etc.).

- Knowledge of Routing and switching protocols.

- ITIL Process-oriented person with an Office 365 background.                                                                 

- Certifications such as Cisco Certified Network Professional (CCNP) are preferred.